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Privacy Policy

Effective Date: 01/07/2023

Thank you for using Pinnacle Solutions . This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our App. By accessing or using SoulMatch, you agree to the terms of this Privacy Policy.

1. Information We Collect:

  a. Personal Information: When you create an account on SoulMatch, we may collect personal information such as your name, email address, date of birth, gender, profile pictures, and other information you choose to provide.

  b. Profile Information: You have the option to provide additional information about yourself in your profile, such as your interests, preferences, hobbies, and relationship preferences.

  c. Usage Information: We collect information about your interactions with the App, including your activity, preferences, and usage patterns.

  d. Device Information: We may collect device information such as your IP address, device type, operating system, and mobile network information.

  e. Location Information: With your consent, we may collect your precise or approximate location data to provide location-based features and match you with other users nearby.

2. How We Use Your Information:

  a. Personalization: We use your information to personalize your experience on SoulMatch, including providing customized recommendations and matches based on your preferences.

  b. Communication: We may use your contact information to communicate with you about your account, updates, promotions, and other relevant information.

  c. Improvements: We use data analytics to analyze usage trends, diagnose technical issues, and improve the performance and features of the App.

  d. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforce our terms of service.

3. Data Sharing:

  a. With Other Users: Certain information in your profile, such as your name, age, location, and profile pictures, may be visible to other users of SoulMatch.

  b. Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as hosting services, analytics providers, and customer support services.

  c. Legal Requirements: We may disclose your information in response to lawful requests by public authorities, court orders, or legal processes.

4. Data Security:

  We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

  a. Account Information: You may review, update, or delete the information in your SoulMatch account at any time by accessing your account settings.

  b. Communication Preferences: You can choose to opt-out of receiving promotional emails or notifications from SoulMatch by adjusting your communication preferences in your account settings.

  c. Location Data: You can control the collection of location data through your device settings or by disabling location services in the App.

6. Children's Privacy:

  SoulMatch is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information.

7. Changes to this Privacy Policy:

  We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on the App. Your continued use of SoulMatch after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us:

  If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email].

By using SoulMatch, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.